We have asked them to ship the unopened cartons of our books to the Center’s office, where our staff members and myself will personally package and ship the books to you. We anticipate delivery of the bulk shipment during the week of November 29, and we will get them on their way to you as quickly as possible.
The publication date for The Railroad and the Art of Place: An Anthology was November 1, and we had planned to begin shipping books then. We did not learn the extent of the challenges at our distributor’s warehouse until November 22; had we known earlier we would have stepped in sooner. If you would like a refund, send an email to “info [at] railphoto-art.org” (replace [at] with @ to send us email); please direct any questions to this same address. We will post any updates here as we receive them.
(Note that this applies only to orders placed directly with us through our website or using one of our mail-in forms. If you ordered from Amazon or elsewhere, you will need to work with them to resolve any delays.)
Thank you so much for your interest in our publications as well as your ongoing patience as we work to resolve our own supply chain challenges—an unfortunate theme of this holiday season.
President and Executive Director